Privacy Policy
Effective Date: 03 October 2024
At Hekima, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and store your data. This Privacy Policy explains how we handle your information when you use our services. By accessing or using Hekima, you agree to this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you sign up for our services, book therapy sessions, or communicate with us. This may include:Personal Identification Information: Name, email address, age, and other contact details.Health-Related Information: Details related to your mental health, provided to us during therapy sessions.Payment Information: Billing details for the purchase of services. We may also collect non-personal data such as device information, IP addresses, and usage data to help improve our platform.
2. How We Use Your Information
We use your personal information for the following purposes: To provide and manage our services, including scheduling therapy sessions. To communicate with you, including sending you reminders, updates, and information related to your therapy. To process payments for services rendered. To improve and optimize our platform, based on usage trends and feedback.
3. How We Share Your Information
Hekima does not sell or rent your personal information to third parties. We may share your data with trusted partners under the following circumstances:Therapists: Your health-related information may be shared with licensed therapists to provide therapy services.Service Providers: We may share information with third-party vendors who assist us in providing services (e.g., payment processing).Legal Requirements: We may disclose your information if required by law, or to protect our legal rights or the safety of our users.
4. Data Security
We take your privacy seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the complete security of your data.
5. Your Rights
You have the following rights regarding your personal information:Access: You may request access to the personal information we hold about you.Correction: You may request that we correct or update any inaccurate or incomplete information.Deletion: You may request that we delete your personal information, subject to certain legal requirements.
6. Data Retention
We retain your personal information for as long as necessary to provide services to you or as required by applicable law.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: support@hekima.app
By using Hekima, you acknowledge that you have read and understood this Privacy Policy.
At Hekima, your privacy is our priority. We are committed to protecting your personal information and ensuring transparency about how we collect, use, and store your data. This Privacy Policy explains how we handle your information when you use our services. By accessing or using Hekima, you agree to this Privacy Policy.
1. Information We Collect
We collect personal information that you voluntarily provide when you sign up for our services, book therapy sessions, or communicate with us. This may include:Personal Identification Information: Name, email address, age, and other contact details.Health-Related Information: Details related to your mental health, provided to us during therapy sessions.Payment Information: Billing details for the purchase of services. We may also collect non-personal data such as device information, IP addresses, and usage data to help improve our platform.
2. How We Use Your Information
We use your personal information for the following purposes: To provide and manage our services, including scheduling therapy sessions. To communicate with you, including sending you reminders, updates, and information related to your therapy. To process payments for services rendered. To improve and optimize our platform, based on usage trends and feedback.
3. How We Share Your Information
Hekima does not sell or rent your personal information to third parties. We may share your data with trusted partners under the following circumstances:Therapists: Your health-related information may be shared with licensed therapists to provide therapy services.Service Providers: We may share information with third-party vendors who assist us in providing services (e.g., payment processing).Legal Requirements: We may disclose your information if required by law, or to protect our legal rights or the safety of our users.
4. Data Security
We take your privacy seriously and implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee the complete security of your data.
5. Your Rights
You have the following rights regarding your personal information:Access: You may request access to the personal information we hold about you.Correction: You may request that we correct or update any inaccurate or incomplete information.Deletion: You may request that we delete your personal information, subject to certain legal requirements.
6. Data Retention
We retain your personal information for as long as necessary to provide services to you or as required by applicable law.
7. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the "Effective Date" will be updated. We encourage you to review this Privacy Policy regularly to stay informed of any changes.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:
Email: support@hekima.app
By using Hekima, you acknowledge that you have read and understood this Privacy Policy.